Welcome. I look forward to talking with you and am honored to be by your side as you do the next best thing for yourself and move forward with your life!
In order to best serve you please take a moment to review the policies and procedures before booking your appointment. By scheduling and completing payment for your appointment, you are consenting to the terms outlined below.
If you’re a returning visitor and already familiar with our policies, feel free to skip to the bottom of the page to schedule your appointment.
Our policies for life coaching and support are designed to provide clarity and ensure a positive experience for all clients. To get started, please review the following information to understand what to expect when working with me.
Trouble finding a time?
- Can’t Find a Perfect Time? Let’s Chat: Are you having trouble finding a time slot that works? Contact me directly or email, and I’ll find a solution for you.
Policy:
I am thrilled to partner with you on your journey of authenticity and self-discovery. This policy outlines the framework for our coaching relationship, ensuring clarity, mutual respect, and a productive environment for your growth.
By proceeding with your booking or payment for coaching services with Lise Colucci Life Coaching, you acknowledge that you have read, understood, and agree to the terms outlined below.
1. Our Commitment to You
As your coach, Lise Colucci is committed to:
- Creating a Safe & Supportive Space: Providing a non-judgmental, confidential, and encouraging environment where you feel safe to explore, express, and grow.
- Empowering Your Discovery: Guiding you through powerful questions, insightful observations, and effective tools to help you uncover your true self, clarify your values, and align with your authentic desires.
- Active Listening & Presence: Being fully present and listening deeply to understand your unique perspective and challenges.
- Honesty & Directness: Offering honest feedback and direct communication, always with your best interests and growth in mind.
- Professionalism & Ethics: Adhering to the highest ethical standards of coaching, maintaining professional boundaries, and continually enhancing coaching skills.
2. Your Responsibilities as a Client
Your active participation is key to your success. As a client, you are responsible for:
- Active Engagement: Being open, honest, and willing to explore new perspectives and take courageous action.
- Self-Reflection: Engaging in the self-reflection exercises and insights gained during and between sessions.
- Commitment to Action: Taking responsibility for implementing the actions and strategies you commit to during our sessions.
- Honoring Agreements: Adhering to the scheduling, cancellation, and payment policies outlined below.
- Open Communication: Communicating any concerns, challenges, or changes in your circumstances that may impact our coaching relationship.
3. Confidentiality
Confidentiality is a cornerstone of our coaching relationship.
- All discussions and information shared during our sessions will be kept strictly confidential by Lise Colucci.
- No information will be shared with third parties without your explicit written consent, except where required by law (e.g., if there is a risk of serious harm to yourself or others, or as mandated by a court order).
- Client testimonials will only be used with your explicit written permission, and can be anonymized or attributed as you prefer.
4. Session Structure & Scheduling
- Session Length: Each coaching session is typicall 55 minutes in duration.
- Frequency: Sessions are booked at client’s discretion and personal need based on their choice to book a session.
- Platform: Sessions are conducted via phone call unless arranged with Lise. Zoom option is available if arranged.
- Preparation: To maximize your session, please come prepared with any insights, questions, or topics you wish to discuss.
5. Rescheduling & Cancellation Policy
Your time and my time are valuable. Please adhere to the following:
- Notice Period: A minimum of 48 hours notice is required to reschedule or cancel a session without penalty.
- Rescheduling: we will work together to find an alternative time for your session.
- Late Cancellation/No-Show: Sessions cancelled or rescheduled with less than 48 hours notice, or no-shows, will be charged the full session fee. Exceptions may be made in cases of genuine emergency, at the coach’s discretion.
- Coach Cancellation: In the rare event that Lise Colucci needs to cancel a session, you will be given as much notice as possible, and the session will be rescheduled at no additional cost.
6. Payment & Fees
- Fees: Coaching fees for sessions and packages are listed for each sessions booking.
- Payment Schedule: Payments are due prior to sessions.
- Refunds: There are no refunds on coaching sessions or packages.
7. Scope of Coaching
It’s important to understand the distinction between coaching and other forms of support:
- Coaching is not therapy, counseling, or medical advice. Lise Colucci Life Coaching focuses on personal growth, self-discovery, setting goals, and developing strategies for the future. It does not diagnose or treat mental health conditions.
- Referrals: If, during our work together, it becomes apparent that you require support beyond the scope of coaching (e.g., therapy for past trauma, mental health treatment), Lise Colucci will discuss this with you.
8. Termination of Coaching
The coaching relationship can be terminated by either party:
- By Client: You may terminate coaching at any time by providing written notice. Please note the refund policy regarding packages.
- By Coach: Lise Colucci reserves the right to terminate the coaching relationship if it is determined that coaching is no longer beneficial to the client, if ethical boundaries are crossed, or if policy terms are repeatedly violated. In such cases, any unused portion of a package will be refunded on a pro-rata basis, less any administrative fees.
9. Disclaimer
Coaching is a partnership. While Lise Colucci is committed to supporting your growth, you are solely responsible for your own well-being, choices, and actions. Lise Colucci Life Coaching makes no guarantees regarding the outcomes of coaching.
10. Agreement & Acceptance
By proceeding with your booking or payment for coaching services, you acknowledge that you have read, understood, and agree to this Coaching Policy.
Thank you for choosing Lise Colucci Life Coaching. I look forward to supporting you on your authentic journey!
Holidays:
- Holiday Group Sessions: Group sessions falling on holidays will be made up on another day agreed upon with current members.
Helping Others:
- Same-Day/Next-Day Appointments: Many clients seek immediate support. If you can’t make your appointment, please let me know ASAP so I can offer the time slot to someone in need.
Session Expiration:
- 90-Day Use Window: Purchased sessions and packages must be used within 90 days. Any unused sessions after 90 days will be forfeited, and a new package will be required unless otherwise agreed upon in writing.
By Booking and payment of an Appointment, You agree to the Above terms and Conditions.
“It’s difficult for me to truly open up to many people. Lise makes it easy to confide. She is excellent at providing her clients with the tools needed to heal and to even learn how to grow and thrive. In my personal experience, NLP was something we tapped into and it worked wonders (I am a very visual learner/thinker). I still use the techniques she taught me when I find myself in need. Healing is not pretty and it sure takes a lot of work and initiative. With Lise there it is much better. You have someone who understands your pain and the toxic trauma you have endured. She also has a wonderful sense of exactly what you might need–be it a nudge, an encouraging word, a challenge, etc. It’s been life-changing working with her. I feel lighter, happier and healthier than I have in my entire life. I highly recommend if you are ready to overcome your past trauma and get moving into a better future.”
